Surveys of Customer Satisfaction, Profile and Product Usage, ISG

What We Do

ISG's online, telephone and print surveys are designed to gather critical information about your customers and their satisfaction with your company's products and services. Our surveys gather demographic and psychographic data as well as usage and interest information which can be used to obtain a clear profile of who your customers are and, as a result, allow you to target your products, services and communications more effectively.

Product Satisfaction Research
Customer Profile Research
Corporate and Loyalty Relationship Research
Customer Service Satisfaction Research
Habits and Practices (H&P) Research
Influencer Research
Public Relations Research
Lost Customer Research

Actionable Feedback Directly from Your Company's Most Valuable Asset – Your Customers

Information Solutions Group (ISG) is located in Bellevue, Washington, just east of Seattle. We conduct research globally for our clients in the Northwest (Seattle, Redmond, Portland and Vancouver, B.C.), the Bay Area (Marin, San Francisco, San Jose) and Southern California (Los Angeles and San Diego).